How to Find Opportunities for Business Process Automation [with Survey Questions You Can Use]
You only have to do one automation project with Microsoft Power Apps to realize how taking the complexity out of your operational processes can improve your business. When you go into a project, you know you’re going to meet specific objectives, like reducing errors and speeding things up. An outcome…
7 Tactics for Establishing Need-to-Know Access to Accounts and Information
A disgruntled ex-employee puts hate messages on your company social media channels. Your sales rep takes your customer contact data with them after they’re terminated. There’s an unauthorized withdrawal from your bank account. These are all scenarios that could happen if you’re not controlling…
Is IT Support Included in Your Employee Offboarding Process?
It’s unfortunate when an employee has to be terminated but it happens. When it does, your IT team shouldn’t be the last to know about it. In fact, the IT department (or your IT support provider) should be involved as soon as possible, not just for terminations but when any employee leaves. Including…
The Pros and Cons of Microsoft Business Voice vs. Regular VoIP Phones
Has the way your people communicate changed compared to pre-pandemic times? If your answer is “yes” then it’s a good bet that it’s because you relied on Microsoft Teams to keep everyone connected when your employees went home to work. Lots of companies not only increased their use of Teams when…
Back to the Office Tech Tasks
As the worst of the COVID-19 pandemic recedes, some businesses are making moves to get workers back to the office. Clearly the importance of having a physical office has changed for those companies that discovered they could operate just as effectively with remote workers. Others, however, are eager…
What is EDR and Why Do You Need It?
You’re working from home going about your business. You respond to an email that looks like it’s from one of your vendors. Their request for your login credentials for your line-of-business software is a little odd but you think they must have a good reason or else they wouldn’t ask. You comply…
