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June 7, 2023 | News

Do You Need a Pen Test to Find Out if Your Network is Secure?

If you’re unsure about the strength of your cybersecurity posture, you might be wondering if you need a penetration test (pen test). A pen test is a robust method for finding security gaps. However, it’s not the first thing that business leaders should go to when they’re wondering about the effectiveness…

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May 19, 2023 | News

Working in the Service Department at XPERTECHS

You might think that technical expertise is the most important skill needed to work on the Service Desk team at XPERTECHS but that’s only partly true. You need foundational knowledge about IT, but it’s vital to have the communication skills that are necessary to put the person on the other end of…

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May 2, 2023 | News

7 Things to Start Doing to Improve Cybersecurity

Have you heard of the “Stop Keep Start” exercise? It’s a technique to evaluate the behaviors an organization is using to support a strategy. We’re using this questioning procedure to look at practices that support an effective cybersecurity strategy. We started with recommendations for what…

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April 19, 2023 | News

Prevent Organizational Brain Drain with Business Process Automation

Is there someone in your organization who is the go-to person for a certain process or activity? What would happen if that person left your company? You’d be in bad shape if the activities that you count on to take place were facilitated by their magic spreadsheets and a knack for remembering all of…

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April 3, 2023 | News

Don’t Overlook the Basics in Your Cybersecurity Strategy

Have you audited your organization’s cybersecurity strategy lately? Cybersecurity is a process, and not a project. Processes need to be evaluated from time to time to make sure that they continue to serve the business. When it comes to cybersecurity, there are some parts of the process that need to…

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March 21, 2023 | News

XPERTECHS is on the Elite Tech 250 List

(March 20, 2023 – Columbia, Maryland) XPERTECHS is on CRN’s 2023 Elite Tech 250 list. This recognition is exclusively for managed IT service providers that have achieved the highest level of expertise and hold both individual and company-wide certifications from IT vendors in infrastructure, cloud…

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