As a Senior Field Engineer at XPERTECHS, Nick spends his days installing equipment and troubleshooting issues at client sites. But his job isn’t just about technology—it’s about people. That became clear at the company’s 35th anniversary celebration, where clients sought him out to say hello. Through regular, face-to-face interactions at their offices, he has built strong relationships. Those personal connections are what Nick values most about his role. And when he sees a client smile because of his work, it always makes his day.

A Role with Variety and Independence

Since joining XPERTECHS three years ago, Nick’s responsibilities have expanded as his skills have grown. He started by deploying computers, monitors, and other peripherals. Now, he also works closely with the Project Team to install networking equipment like switches, routers, and access points.

No two days are the same, and that’s what keeps things interesting. Nick manages his own schedule, coordinating directly with clients and keeping them updated on his progress. They appreciate his clear communication, and while he usually works solo, his team is always just a call away.

“Teamwork and communication are definitely important at XPERTECHS,” Nick said. “I can call, and somebody is going to pick up the phone and help me. One thing I’ve learned here is that you always take the time to show anyone how to get better in their job.”

Sharing knowledge is a big part of the culture at XPERTECHS. Nick values how team members support each other, whether through mentorship or detailed documentation that makes troubleshooting easier for everyone.

Related: Find out what it’s like to work in the Deployment Department

Recognized for Going the Extra Mile

Nick’s dedication to his work has not only been recognized but celebrated. He was named XPERTECHS’s Most Valuable Player (MVP) for 2024, an award given to an employee who not only excels in their role but consistently takes the extra steps that create great experiences for clients and colleagues.

“Nick consistently goes above and beyond when called upon. His dedication and willingness to put in the extra effort do not go unnoticed. His responsiveness and ability to collaborate effectively have earned positive feedback from not just clients, but members of the XPERTECHS team,” said Joe Mellott, Vice President of XPERTECHS.

A Workplace That Supports Growth and Balance

Just as Nick is committed to helping clients and teammates, XPERTECHS is committed to helping him grow his career. The company invests in its employees by covering certification costs, providing access to training, and creating opportunities to take on new challenges. Nick appreciates having the resources to build his skills and expand his expertise.

Flexibility is another key part of what makes XPERTECHS a great place to work. When Nick has a family obligation, his managers ensure he has the time he needs and that his workload is covered. That level of support makes a difference, reinforcing that management values employees as people, not just for their work.

Build Your Career with a Team That Invests in You

Nick’s experience shows what makes XPERTECHS a rewarding place to work—meaningful client relationships, opportunities to grow, and a team that truly has your back. Whether troubleshooting an issue, mentoring a teammate, or stepping up to help a client, every contribution matters.

For those looking for a workplace that values expertise, collaboration, and career growth, XPERTECHS offers the kind of environment where employees thrive. Explore opportunities at XPERTECHS today.