Going Above and Beyond – Spotlight on Nick
As a Senior Field Engineer at XPERTECHS, Nick spends his days installing equipment and troubleshooting issues at client sites. But his job isn’t just about technology—it’s about people. That became clear at the company’s 35th anniversary celebration, where clients sought him out to say hello…
Guide Employees and Protect Your Business with AI Use Policies
AI is transforming how businesses operate, making teams more efficient, automating tasks, and supporting smarter decision-making. However, AI also introduces risks, including security concerns, data privacy issues, and ethical dilemmas. For instance, employees might unknowingly share sensitive company…
Automation Use Case: Streamlining Plan Review Processes for Construction and Engineering
Construction and engineering projects involve multiple teams reviewing and approving plans at different stages. One organization faced delays, inefficiencies, and confusion due to a reliance on casual email exchanges for plan reviews and approvals. With no clear system to track comments, revisions, or…
XPERTECHS Recognized as a Top MSP by CRN for 2025
(Columbia, MD, February 10, 2025) — XPERTECHS, a family-owned IT services provider, has been named to CRN’s 2025 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This recognition is a result of XPERTECHS’ work in helping small and midsize businesses up their game with IT solutions…
Automation Use Case: Managing Referral Requests for a National Law Firm
Handling attorney referrals and legal matters across multiple locations often depends on shared email inboxes—a system prone to inefficiencies and missed opportunities. For one national law firm, this challenge was compounded by the overwhelming volume of daily emails, leading to a lack of accountability…
Up Your Game with Business Process Automation
When you hear the word “automation,” you might think of replacing people with machines. But that’s not what it’s about. Business process automation is about making work easier, eliminating repetitive tasks, improving processes, and giving your team more time to focus on what really matters. At…
