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Lights out and away we go

Race to 50K

Since 2015, our clients have left 49,000 positive SmileBack reviews for the XPERTECHS team. SmileBack is how our clients rate every interaction with XPERTECHS support. Every one of those reviews came from a real person whose problem got solved and whose day got a little easier.

Today we’re kicking off our countdown to 50,000!

Sector timing

Where we are on the track

49,001
of 50,000 — [Positive Client Reviews]

Team radio · SmileBack reviews

Word from the pit wall

98.3%
Positive ratings · [8/2015-Present]

P1

My tech worked quickly and was polite. He never made me feel inferior with my limited computer knowledge, which is very important in the customer experience.

— Erin C., [Banking]
P2

Bill went above and beyond helping me out on a Saturday (during a Holiday weekend!). THANK YOU.

— Cameron K., [Construction]
P3

Great communication and fast turnaround. Thx as always!

— Terry R., [Engineering]

See you at the finish line

It isn’t about the number. It’s about what’s behind it: 38 years of showing up for more than 200 organizations in legal, healthcare, AEC, finance, manufacturing, nonprofit, and private equity. It’s about a team that treats every ticket like it matters, because to the person on the other end, it does.

To our clients: thank you for every smile, every comment, and every bit of feedback that makes us better.

To our team: this one’s yours.