The One Process at a Time Approach to Automation
When business leaders decide to automate, the instinct is to move fast. The technology is available now, competitors are talking about what they’re building, and a large initiative seems like the right response to the size of the opportunity. So you start big. The plan spans multiple departments and…
From Prompting to Action: The Difference Between Generative AI and Agentic AI
AI tool use is growing fast in most organizations, and agentic AI is a big part of where that growth is headed. According to Gartner, 40% of enterprise applications will feature task-specific AI agents by the end of 2026, up from less than 5% in 2025.* Key Takeaways: Agentic AI uses the same generative…
XPERTECHS Named 10th Largest Managed IT Firm in Greater Baltimore
(Columbia, MD – July 10, 2026) XPERTECHS is #10 on the Baltimore Business Journal’s 2026 list of Greater Baltimore’s 35 Largest Managed IT Firms. The list ranks firms by the number of employees working in the Baltimore area. XPERTECHS has hired at a steady pace to keep up with the new clients coming…
XPERTECHS Recognized on the 2026 MSP 501 List
(Columbia, MD – July 1, 2026) XPERTECHS has again been named to the 2026 MSP 501 list published by Channel Partners and MSP Summit. The ranking is based on annual revenue, profitability, recurring revenue, and operational efficiency. Earning a place on it shows a company is delivering results for clients…
XPERTECHS Team Member Attains CMMC Certified Professional Credential
(Columbia, MD – June 17, 2026) One of our team members has earned the CMMC Certified Professional (CCP) credential. Cybersecurity Maturity Model Certification (CMMC) is a necessity for winning and keeping defense contracts, and getting ready for an assessment takes more than good security tools. It takes…
Business Process Automation Doesn’t Manage Itself
Most businesses treat automation as a project. You identify a process, build the automation, and move on to the next thing. The work is done. But automation needs ongoing management, and that part rarely makes it into the plan. Sometimes the gap shows up immediately. IT rolls out a security update…
