Capacity and Capability with Co-Managed IT Plus Managed Intelligence
When leadership starts pushing on AI and automation, the pressure usually falls on whoever oversees the technology environment. That person is already managing security, support, infrastructure, new hire setups, and more. They may be good at what they do, but designing, building, and managing business…
Your Options When Your MSP Can’t Help with AI and Automation
You’ve figured out that your MSP can’t help you with AI and automation. Maybe you asked directly and got a vague response. Maybe you’ve been waiting for them to bring ideas to the table and they never have. Either way, you know something needs to change and you’re trying to figure out what to do next…
Trust and Freedom – Spotlight on Derek
Every year XPERTECHS hands out a Most Valuable Player award for someone who consistently stood out in their contributions and the impact of their work. In 2025, the award went to Derek. He’s honored by the recognition, but he’s not the type of person who needs an attaboy to put forth his best effort…
What Managed Intelligence Providers Do That MSPs Don’t
Managed service providers are good at what they were built to do—keeping IT systems running, networks secure, and support responsive. All of these functions continue to be important but they’re no longer enough. Business leaders today also need guidance on AI and automation. They need a partner…
XPERTECHS Named a 2026 Baltimore Business Journal Family-Owned Business Award Honoree
(Columbia, MD – February 25, 2026) — XPERTECHS has been named a Baltimore Business Journal 2026 Family-Owned Business Award honoree. The award celebrates multi-generational, family-owned businesses in Greater Baltimore for their excellence, innovation, and community impact. Michael Mellott with…
You Can’t Google Your Way Through AI and Automation Implementation
You’ve watched webinars about AI automation platforms, downloaded whitepapers comparing tools, and read case studies from companies that make it all look simple. Every search brings more options. Every article offers different advice. Maybe it’s you doing this research. Maybe it’s your IT director…
