(Columbia, MD, February 11, 2026) — XPERTECHS, a family-owned IT services provider, announced today that it has been named by CRN®, a brand of The Channel Company, to the Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2026. This marks XPERTECHS’ eighth time earning this recognition.

The Pioneer 250 list includes MSPs that serve the SMB market. Today, business leaders are asking more from their MSP, and XPERTECHS has the capabilities to deliver what they need: operational improvements through AI and automation.

“We’ve evolved from maintaining IT systems to transforming how our clients’ operations work,” said Mike Mellott, President of XPERTECHS. “This recognition reflects our team’s commitment to helping businesses move beyond basic IT management and into Managed Intelligence, where AI and automation solve operational challenges.”

From Managed Services to Managed Intelligence

A capability divide is emerging in the IT services industry. Traditional managed service providers maintain infrastructure, manage security, and respond to support tickets. Managed Intelligence Providers do all that and design, implement, and maintain AI-powered automation that transforms business operations—from invoice processing workflows to new employee onboarding systems.

XPERTECHS has built the expertise to operate as a Managed Intelligence Provider. The company’s automation analysts understand both technology and business processes. They examine how work gets done, identify inefficiencies, and design automation that eliminates manual work.

The XPERTECHS Approach

XPERTECHS combines operational excellence with the capabilities to make meaningful change. Automation analysts work alongside traditional IT specialists to identify automation opportunities and implement solutions that deliver measurable operational improvements.

As a Microsoft Solutions Partner for Modern Work and Security, the company leverages Microsoft 365, Copilot, and Power Platform to help teams work smarter and implement intelligent automation where it makes the most impact.

Managed Cybersecurity Services provide protection against sophisticated cyber threats with advanced security solutions. This foundation makes everything else possible.

“The businesses dominating right now aren’t the ones with the most technology. They’re the ones using the right technology in the right places,” said Joe Mellott, Vice President of Professional Services. “Our job is to help clients see those opportunities and design automation that delivers measurable business impact.”

See the 2026 MSP 500 list at crn.com/msp500.