(Columbia, MD – July 15, 2024) — XPERTECHS is #8 on the Baltimore Business Journal’s 2024 list of the largest managed IT service providers in Greater Baltimore. In order to grow a managed IT business of this size, XPERTECHS has had to demonstrate remarkable adaptability and resilience. Since 1988, the company and the people leading it have had to consistently embrace innovation, respond to market changes, and build a solid reputation for reliability and excellence in IT services.

Comprehensive IT Solutions for SMBs

Staying competitive in the IT industry requires a blend of innovation, client focus, and adaptability. XPERTECHS’ sustained success is rooted in its ability to anticipate technological trends, invest in cutting-edge solutions, and maintain a client-centric approach. This philosophy not only drives growth but also nurtures long-term partnerships built on trust.

XPERTECHS believes the right-sized managed IT service provider makes all the difference to client experience. The mid-sized firm strikes a perfect balance, offering the personalized touch and agility of a smaller company while offering the resources and expertise of a larger provider.

“Being recognized on this list is a big deal for us,” said Mike Mellott, President of XPERTECHS. “It reflects the hard work of our team and the trust our clients have placed in us over the years. Our longevity in the industry and our ability to retain clients speaks to our commitment to offering scalable, flexible IT solutions that help our clients reach their business goals.”

Related: XPERTECHS Ranks 84th on Baltimore Business Journal’s Top 100 Private Companies List

Why Size Matters in IT Services

Choosing an MSP that’s too large can lead to impersonal service and slower response times, as high client volumes and bureaucratic processes can hinder efficiency. Conversely, smaller MSPs might lack the resources and expertise to tackle complex IT issues, posing potential risks. XPERTECHS offers a balanced approach, combining robust resources and personalized service to meet diverse client needs effectively.

“Our place on this list highlights our balanced approach,” said Joe Mellott, Vice President of XPERTECHS. “We blend the extensive resources of a larger firm with the personalized service of a smaller one, ensuring our clients get both efficiency and cutting edge solutions.”

Related: XPERTECHS is on the Baltimore Business Journal’s 2023 Fast 50 List

Impactful Client Services

XPERTECHS’s XperCARE framework is the cornerstone of its managed services, preventing problems before they arise and building a technology foundation that supports client growth and innovation. This proactive approach aligns all aspects of a client’s IT systems with industry best practices, creating a reliable platform for predictable growth. XPERTECHS also offers co-managed IT services, managed cybersecurity, IT automation, and professional IT services to cater to a wide array of business requirements.

Learn more about XPERTECHS’ approach to managed IT services.