August 23, 2025

What Does Co-Managed IT Cost?

You’ve been researching co-managed IT services for weeks. You’ve read the articles, downloaded the guides, and visited countless provider websites. You’ve called three different providers, and you got three different answers to an essential question: “What will this actually cost our business?”

It’s frustrating when you’re trying to build a budget and every conversation seems to start with

“Well, it depends…”

Here’s the truth: it does depend. And there’s no way around that.

Why Co-Managed IT Pricing Isn’t Like Buying Software

When you buy business software, you get a price list. Enterprise edition with 100 users costs X. The pricing is standardized because the product is standardized.

Co-managed IT is priced a different way. You’re not buying a product off the shelf. Instead you’re entering into a partnership that’s built around your specific situation. Your costs depend on what your internal IT team already handles well, where the gaps are, and how you want to split responsibilities.

What Drives Costs for Managed IT

How You Split Responsibilities:

The biggest factor is how you divide responsibilities between your internal team and the co-managed provider. Some companies keep help desk support internal and outsource cybersecurity monitoring and infrastructure management. Others do the reverse – they outsource day-to-day user support but keep strategic planning in-house.

Tools and Technology Come with the Role:

Different responsibilities require different tools and expertise. Cybersecurity monitoring needs specialized security platforms. Infrastructure management requires enterprise-grade monitoring and management tools. Help desk support uses different ticketing and remote access systems. When you outsource a function, you get access to enterprise-grade tools that would be expensive to license and maintain on your own.

Your Business Requirements:

A law firm needs different cybersecurity measures than a retail company. A 24/7 manufacturing operation needs different support coverage than a 9-to-5 office. Around-the-clock monitoring costs more than business-hours support.

“XPERTECHS does a lot of the heavy lifting in terms of infrastructure and security, and management of our cloud resources. Internal staff are our local boots on the ground for day-to-day help desk tasks.” – Legal Firm Client

Learn about Co-Managed IT Services from XPERTECHS

The Value of Co-Managed IT

A custom co-managed arrangement gives you access to expertise and services you couldn’t afford to build internally:

Specialized expertise – Cybersecurity specialists, infrastructure experts, and automation professionals without full-time hiring costs

Enterprise-grade tools – Access to sophisticated security platforms, monitoring systems, and management tools without the licensing and maintenance costs

Strategic guidance – vCIO services to map out how technology will help you meet your business goals, something most companies can’t justify hiring for

Reduced HR burden – No need to recruit, train, and retain specialized IT talent in competitive markets

Flexible capacity – Scale support up or down based on your current needs without employment commitments

You get enterprise-level IT capabilities while keeping the internal knowledge and support that makes sense for your business.

Ready to Get Your Numbers?

“It depends” wasn’t the answer you were hoping for when you started researching co-managed IT costs, but now you understand why every arrangement is different. The only way to get pricing that makes sense for your budget is to have a conversation about your specific situation.

At XPERTECHS, we start by understanding your current IT setup and business requirements. We look at what your internal team does well and where they need backup. Only then can we design an arrangement that makes sense and give you pricing you can use for budget planning.

We work with businesses across Maryland, Texas, Virginia, Washington D.C., and throughout the country to create co-managed IT arrangements that fit their unique needs and budgets.