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February 10, 2021 | News

We Boiled Down Our Essence and This is What Rose to the Surface

There’s a big problem in the Managed IT Services world that’s causing confusion for lots of people. Different companies have created their own interpretations of what exactly a Managed Service Provider (MSP) is supposed to be and do. The problem is that MSPs are viewed as commodities when, in fact…

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February 1, 2021 | News

Sloppy Signs That IT Management is Slipping

Would you go to a restaurant if you knew that the kitchen was a mess? Not only would you have questions about sanitation, but the quality of the food would be inconsistent and the staff grumpy because of the circumstances that they have to deal with every day. Now consider a messy IT environment. It…

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January 25, 2021 | News

Microsoft Increases File Upload Sizes from Huge to Enormous

It hasn’t even been a year since Microsoft increased the file upload size that its cloud servers can handle from 15GB to 100GB. Now they’ve announced that they’re going to jump that size up to 250GB for SharePoint, OneDrive and Teams by the end of Q1 2021. This is great news for companies that…

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January 18, 2021 | News

Top 3 Qualities To Look For In An IT Support Company

Choosing an IT support company can be like selecting a roommate. You think that you’re going to get along, but you never really know until you move in together. Being stuck with a managed IT service provider that fails to meet your expectations will have big implications for your business. There is…

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January 13, 2021 | News

Bigger Isn’t Always Better When Your Managed IT Service Provider is Swallowed Up by An Acquisition

When your Managed IT Service provider changes hands in an acquisition, you can expect that there will be some changes in your service. Mergers and acquisitions (M&A) are a common growth strategy found in the Managed Service Provider (MSP) space. There are two main types of MSP M&As. One type is focused…

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December 17, 2020 | News

XPERTECHS in the Community: The Maryland Food Bank

Usually at this time of year we send our clients an edible fruit arrangement. It’s been our way to say “thank you” for the opportunity to work with them, and to provide a little treat for their employees at the same time. This year, with so many people working remotely, and with such an increased…

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