IT News & Industry Updates

No shame intended here, but if you’re still using paper and pen, or even spreadsheets to gather and disseminate information at your company, then you need some help. Help is here in the form of Microsoft Power Apps that can take your manual, time consuming and complex tasks and turn them into efficient…

Satisfied employees are good for business. Not only does it make sense that positive feelings about their jobs and their employer impacts the way that employees carry out their work, studies have shown that there’s a connection between satisfied employees and satisfied customers. That’s why top Managed…

Have you ever been tricked into switching out your favorite food for a “lite” version? It may look similar and be called by the same name, but it’s definitely not like the original. In fact, it’s pretty disappointing. That’s how it is with MSP Lite. Your IT support company says they’re a…

If you’ve been working in Microsoft Teams for a while, you’ve likely made it the go-to space for your workday. Because of its capabilities to keep you organized and in touch with your coworkers, moving out of Teams for other communications – like contacting your IT support help desk – can seem…

Ellicott City, MD (February 15, 2021) – XPERTECHS, announced it has achieved exclusive Blue Diamond partner status with Datto, the leading global provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs). Datto Blue Diamond status represents…

There’s a big problem in the Managed IT Services world that’s causing confusion for lots of people. Different companies have created their own interpretations of what exactly a Managed Service Provider (MSP) is supposed to be and do. The problem is that MSPs are viewed as commodities when, in fact…