IT News & Industry Updates

[Updated 12/15/2022] You may be planning to relax during the Christmas and New Year’s holidays, but cyber criminals aren’t. In fact, they’re counting on you to let your guard down during holidays and off-hours so they can have a better chance at getting away with their schemes. That’s according…

When you think about a food bank and its role to provide for those in need, the picture in your mind isn’t nearly as sophisticated as it needs to be to describe the Maryland Food Bank. As it continues in its mission to ease food insecurity throughout the state, the Maryland Food Bank has been evolving…

All managed IT service companies are not created equal. That’s why it can be so hard to evaluate companies and pick the one that’s going to deliver the business outcomes that you want. What you’re looking for in a Managed Service Provider (MSP) is one that’s going to act more like a partner than…

When you’re anticipating a switch to a different IT managed service provider, the experience that you have in the transition will largely depend on the incoming company’s onboarding process and the outgoing company’s cooperation. You can’t control how amiable your old provider is going to be…

Part of the reason why business leaders decide that managed IT services are the best way to resource IT is because they want predictable costs. However, Managed Services Providers (MSP) don’t all operate on the same model, so you need to be clear about what’s included and what’s not in your monthly…

If you’ve been unhappy with your IT support situation and you’re starting the process of checking out Managed IT Service providers to find something better, it can be hard to know if what they’re offering is going to be any different from what you’re getting now. Asking the right questions as…