What to Expect When You Transition to a New Managed IT Service Company
When you’re anticipating a switch to a different IT managed service provider, the experience that you have in the transition will largely depend on the incoming company’s onboarding process and the outgoing company’s cooperation. You can’t control how amiable your old provider is going to be…
Managed IT Services Costs and Contracts – What to Expect
Part of the reason why business leaders decide that managed IT services are the best way to resource IT is because they want predictable costs. However, Managed Services Providers (MSP) don’t all operate on the same model, so you need to be clear about what’s included and what’s not in your monthly…
Questions to Ask When You’re Evaluating a Managed IT Service Provider
If you’ve been unhappy with your IT support situation and you’re starting the process of checking out Managed IT Service providers to find something better, it can be hard to know if what they’re offering is going to be any different from what you’re getting now. Asking the right questions as…
Plan Ahead to Avoid Computer Equipment Supply Problems
If you’ve ordered a docking station or a computer monitor and it hasn’t been delivered yet, you might wonder if it’s on a container ship stuck in the bottleneck of vessels trying to dock at US ports, or if it’s even been manufactured at all. Shortages of components and workers have contributed…
3 Ways to Enhance Employees’ Cyber-Safe Behavior
When it comes to keeping your data and network protected from cyber criminals, you need both technical and non-technical layers of security. One without the other won’t do and in fact, they’re better together. Cybersecurity awareness training is the best non-technical way to defend against intrusions…
Phishing – Some Things Change, Some Never Will
Phishing. Pronounced the same as “fishing” and works in pretty much the same way. Some kind of bait is used to lure the target closer until it bites. Most likely you’ve seen graphics that portray an analogy between “phishing” and “fishing” with a credit card and a fishing hook. Just as…
