Microsoft 365 Business Voice Services
Managed IT Support for Business Voice
Upgrade your communication with Microsoft Business Voice, a cloud-based phone system that seamlessly integrates with Microsoft 365 and Microsoft Teams. At XPERTECHS, we specialize in helping organizations move away from outdated phone systems like VoIP or PBX and transition to Business Voice for enhanced collaboration and streamlined operations.
With enterprise-grade reliability, Microsoft Business Voice delivers everything your traditional phone system can, along with the added advantage of unified communication tools within Microsoft Teams. Simplify your communication infrastructure and empower your workforce with a modern, flexible solution.
Contact XPERTECHS today to learn how we can help you transition to Microsoft Business Voice and optimize your communication strategy.
Simplified Communications
Access calling, chat, and meetings all in one app seamlessly integrated with Microsoft 365 tools, improving collaboration and productivity.
Enhanced Capabilities
Make and receive calls from anywhere using a single phone number on your computer, desk phone, or mobile device for ultimate flexibility.
Secure Cloud-Based Access
Leverage Microsoft’s trusted cloud infrastructure for secure, on-the-go access to all features and functionalities.
Streamlined Management
Simplify system setup and management with the intuitive Office 365 administration console, making it easy to configure numbers and users.
What is Microsoft 365 Business Voice?
By integrating fully with Microsoft 365 applications such as Outlook, Word, Excel, and PowerPoint, Business Voice creates a unified platform for communication and collaboration, simplifying workflows and boosting productivity.
Microsoft Business Voice Capabilities
Microsoft 365 Business Voice delivers the functionality of traditional VoIP or PBX systems, enhanced by advanced features designed for modern business communication. With seamless integration into Microsoft Teams and Microsoft 365, it offers robust, easy-to-manage capabilities, including:
Call park, forwarding and hold
Call transfer and delegation
Caller ID and history
Call logs, monitoring and analytics
Local numbers and extensions
Company and user phone numbers
Voicemail to email
Call quality dashboard
Call queue and global call routing
Cloud-powered AI with voicemail transcription
Built-in redundancy and load balancing
Inline chat translation
Real-time captioning in meetings
Presence status and do not disturb
Benefits of Microsoft Business Voice
At XPERTECHS, we have helped numerous organizations scale operations and boost performance by leveraging Microsoft Modern Workplace tools, including Microsoft Business Voice. This cloud-based phone system provides several key benefits for businesses, such as:
Reduced costs for voice communications by consolidating systems
Simplified monthly billing, making it easier to manage expenses
Support for remote and hybrid work environments, enhancing team flexibility
Elimination of the hassle associated with managing multiple vendors
Industry-leading security and compliance standards for peace of mind
Seamless integration with other Microsoft 365 apps, optimizing workflows
What Clients Say About Microsoft Business Voice
“XPERTECHS was very helpful in helping us vet Zoom as well as providing information on Teams,” Eric said. “Although they had a preference, they weren’t pushing us in that direction, which I appreciated. They were very open to the idea of installing Zoom, if that was the choice we were going to make.”
Check out this case study to learn how XPERTECHS helped one of the top contracting companies in the Washington DC/Baltimore area improve their efficiencies by converting their VoIP system to Teams Business Voice.
Get Started with Microsoft Business Voice Services
Ready to unlock the full potential of Microsoft Business Voice for your business? Contact us today to schedule a consultation and discover how we can help transform your communication strategy and drive greater efficiency across your organization!