What if you had an IT partner who could be your guide, helping you overcome every tech challenge your organization encounters? That’s what you get with Professional Services at XPERTECHS. Adopting new technology can feel overwhelming for any business. Concerns about disrupting current operations and the challenge of getting your team up to speed with new systems are real and valid. You don’t have to struggle any more!
Aligned with Business Needs
Each project is designed to align with your specific business objectives, ensuring that every technological solution drives your company forward.
Fixed Fee Pricing
Transparent, predictable pricing with no hidden costs and no surprises, gives you peace of mind throughout the project.
Seamless Implementation
Detailed planning and execution ensure a smooth, efficient rollout of new technology, minimizing disruption and maximizing productivity and user adoption.
Our Approach to Project Planning and Execution
Our approach to IT project management is meticulously crafted to ensure efficiency and success at every step. We’ve honed a process that not only meets but exceeds expectations, ensuring a smooth transition and effective implementation of new technology. Here’s how we do it:
IT Strategic Planning
We begin by diving deep into your business needs, aligning IT strategies with your goals for technology improvements.
Project Scoping
We gather all essential details upfront, involving the project team and relevant stakeholders, covering hardware, software, and more.
Proposal Development
Armed with comprehensive information, we create a detailed proposal, setting clear expectations and a fixed fee pricing structure.
Project Implementation
After your approval, we proceed with implementation, providing regular updates to keep you informed while addressing concerns promptly.
Cut Over and Transition
We minimize disruptions by planning technology transitions during off-hours and offering on-site support for immediate needs or questions.
Project Capabilities
Our Professional Services department is well-equipped to handle a wide range of IT projects with expertise and precision. These include but are not limited to the following:
Cloud Data Migration
Assisting businesses in transitioning their operations to cloud-based platforms such as SharePoint Online for scalability and flexibility.
Microsoft Entra ID Implementation
Transitioning from an on-premises domain and hardware to Entra ID, a comprehensive cloud-based identity management solution previously known as Azure AD.
Microsoft 365 Email Migration
Migrating from Google Workspace or other email platforms to Microsoft 365, offering a streamlined and secure upgrade to advanced cloud-based email services.
Enhanced Security
Implementing projects like Intune hardening and zero trust architecture to significantly boost the security infrastructure of organizations.
Phone System Upgrades
Transitioning from on-premise or traditional VoIP phone systems to Microsoft Business Voice and Teams phones for a more integrated and modern communication solution.
Remote and Hybrid Work Enablement
Providing solutions to facilitate effective remote and hybrid working environments for optimal productivity and collaboration.
Enhanced Meeting Technology
Elevating meeting experiences with the latest technology, including high-quality video and audio solutions, dual displays, and integration with Microsoft Teams.
Mobile Device Management Implementation
Implementing comprehensive mobile device management solutions to enhance security and efficiency in managing a diverse range of mobile devices within an organization.
Regulatory Compliance Management
Ensuring IT practices comply with industry regulations such as HIPAA, FINRA, CMMC, and NIST, to enhance data security and uphold privacy standards.
Business Process Automation Solutions
Implementing automation strategies to streamline business operations, enhancing efficiency and accuracy across various organizational processes.
“We made the switch to XPERTECHS based on recommendations of other companies. They came up with a strategic adjustment plan for us that’s executable, and it’s not going to break the bank.”
“We face the same challenges as larger companies, but we don’t have a big IT staff or extensive development resources. I have enjoyed a 18 year association with XPERTECHS and have found them to provide superior technical support with HP and Microsoft systems.”
“I want to be at pace or ahead of the pace of the market in terms of technology,” said Bill. “In order to maintain that, you need somebody like XPERTECHS in your corner because you can’t rely on the knowledge of one or two IT people to keep you up to date.”
“What we liked about XPERTECHS was their ability to describe technical things to non-technical people in a way we could understand,” said Danielle. “I want to be able to understand what it does, but I don’t have to understand the way it works.”
“We talk with IT support a lot less and that in itself is a reason why everyone in the office and on our jobsites rave about them. They’re thrilled to be working with XPERTECHS.”
Ready to Up Your Game?
Are you ready to take your technology to the next level and empower your business? We’re here to up your game and help you leverage technology for success.
