Managed IT Services

Get Better Business Results from Technical Strength and Strategy

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XperCARE Managed IT Services

Comprehensive IT Support You Can Rely On

When IT isn’t meeting expectations, your whole organization suffers. Technical problems don’t just cause frustration, they hold everyone back. Your IT is supposed to be a powerful tool for your business, not a stumbling block. It’s clear that you don’t need a different IT service provider — you need an IT Success Partner.

At XPERTECHS, we take a proactive approach to managed IT services that encompasses everything from onsite support to advanced cybersecurity protection. We build a secure technical foundation on which you can scale and innovate your business. Through XperCARE, our comprehensive framework, we bring all aspects of your IT systems into alignment with best practices.

Predictable & Secure IT Environment

Leverage robust IT systems and cybersecurity solutions to grow your business

Enhanced Productivity & Efficiency

Empower your people and improve operations with stronger technological capabilities

Strategic IT Planning & Tech Consulting

Receive guidance from IT consultants to plan and budget for the future

Automate Your IT Systems with XperCARE

Since 1988, XPERTECHS has worked to evolve and perfect our service delivery model to ensure that businesses like yours benefit from full IT support and cutting-edge technologies. We’ve designed our XperCARE framework to foster efficiency, security, and innovation through automation. Specifically, our managed IT support services focus on automating the following areas:

Strategy Planning

As your managed service provider (MSP), we’ll work with you to learn your business and processes and put together a roadmap for your success. Our team will provide suggestions for new ways to leverage technology to help you meet your goals. Your designated IT advisor will meet with you regularly to discuss system updates, new automation opportunities, latest tech trends, and more. They’ll provide guidance on how you should invest in technology and help you budget for upcoming IT improvements.

Technology Alignment

Improving your organization’s technology performance starts with standardizing your IT infrastructure and aligning your systems with best practices. As part of our managed services, we perform a gap analysis of your existing IT systems and make sure all software and applications are supported. We want to ensure that everything is up to date and that you’re meeting regulatory compliance requirements.

Centralized Services

When you partner with a trusted MSP like XPERTECHS, you can rely on us to handle all of the different IT disciplines needed to support the overall goals of your business. Our comprehensive IT support covers everything from network monitoring and troubleshooting to system backup and disaster recovery, security and endpoint protection, virtual desktop hosting, hardware installation, spam filtering, and much more.

Service Delivery

XPERTECHS strives to deliver the best customer service and tailored solutions for our valued partners. We have a 24/7 support desk to provide assistance with all technical problems. Our managed IT services are catered to meet the unique needs of various industries. We also offer additional services, such as Microsoft Modern Workspace support, to further empower your business and improve scalability.

How Can Managed IT Services Enhance Your Business Operations?

Managed IT services offer more than just technical support — they’re a complete solution for enhancing your IT infrastructure. Partnering with an experienced MSP that is aligned with your goals allows you to focus on growing your business while they work to improve system performance and operations.

Learn more about upping your game with managed IT support services.

Additional Services

  • vCIO – Technology Consulting
  • On-Site Support – Maintenance and Troubleshooting
  • Network Administrator – Align IT systems with Best Practices
  • Office 365 Management & Security – Training and Processes to Maintain Security
  • Reactive Support – Responsive Help Desk and Staff Training
  • Proactive Support – Backup, Cyber Security and Optimization

We face the same challenges as larger companies, but we don't have a big IT staff or extensive development resources. I have enjoyed a 18 year association with XPERTECHS and have found them to provide superior technical support with HP and Microsoft systems.

Jim Kline
IT Director
The Baltimore Orioles

Say Goodbye to IT Worries with XperCARE

Contact us to schedule a meeting to explore how you can free yourself
from the hassle of IT and start using technology to power your
business strategy.

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