(February 15, 2022 – Ellicott City, Maryland) XPERTECHS has been recognized as a top Managed IT Service Provider with placement on The Channel Company’s list of technology providers whose forward-thinking approach to managed services delivery is changing the landscape of the IT channel.
This happens all too often – someone files their tax return expecting a nice refund when their return is rejected because one has already been filed with their social security number. How did that happen? You can’t necessarily point the finger of blame on that unfortunate person because they had a piece of their personal identity stolen.
Microsoft has started phasing in price increases that they announced last August 2021. They’re calling this their “New Commerce Experience” (NCE) and the bottom line is that licenses purchased through Cloud Solution Provider programs will be more expensive and less flexible.
You may not think what’s happening across the world has any impact on your world, but the Cybersecurity and Infrastructure Security Agency (CISA) thinks differently. CISA is a United States government agency that works with the Office of Management and Budget to manage cyber risks and protect critical infrastructure.
If you want to be sure that you’re investing in the right technology, and not wasting your money on the latest shiny thing or a so-called improvement that will cause a ripple effect of problems – then you need a Virtual Chief Information Officer (vCIO). It doesn’t make sense for most small and medium-sized businesses to have one of these IT leaders on their staff full-time, but you can get your own fractional Chief Information Officer and that’s where the “virtual” comes in.
There have been a lot of lessons learned from living through a global pandemic. One of these lessons was about technology and how its utilization helped companies to be resilient through the most challenging of times. As the calendar turns to 2022, here at XPERTECHS, we plan to continue helping clients improve operations and enable success with technology, and part of that is to bring them ideas on how to leverage IT.
Following are five areas of focus that we’ll be talking about with business leaders throughout the year.
You may be planning to relax during the Christmas and New Year’s holidays, but cyber criminals aren’t. That’s the message sent out by the Cybersecurity and Infrastructure Security Agency (CISA) as a reminder to stay vigilant with cybersecurity during a time when many organizations are winding down and taking time off at the end of the year.
When you think about a food bank and its role to provide for those in need, the picture in your mind isn’t nearly as sophisticated as it needs to be to describe the Maryland Food Bank.
As it continues in its mission to ease food insecurity throughout the state, the Maryland Food Bank has been evolving their service model.
All managed IT service companies are not created equal. That’s why it can be so hard to evaluate companies and pick the one that’s going to deliver the business outcomes that you want. What you’re looking for in a Managed Service Provider (MSP) is one that’s going to act more like a partner than a provider and the way to do that is to include discussion about business outcomes in your conversations.
When you’re anticipating a switch to a different IT managed service provider, the experience that you have in the transition will largely depend on the incoming company’s onboarding process and the outgoing company’s cooperation. You can’t control how amiable your old provider is going to be when you tell them you’re moving on, but you can be prepared by knowing what a good transition looks like.
