Before the COVID-19 pandemic, Microsoft Teams was steadily growing in its use but when the exodus to remote work happened, it skyrocketed. If you’re one of the many companies that jumped onboard the Teams bandwagon, then you’ve probably asked yourself – what else can we do in Teams? You might have even wished that you could do all of your voice communications inside of your favorite workspace.
Maintaining the status quo with IT might seem appealing, but if you want to leverage technology for business growth and improvement, it’s a surefire way to fall behind. As technology continues to advance, businesses must evolve in order to remain competitive and capitalize on new opportunities.
When executives want to find ways to cut operating costs, nothing is untouchable, not even IT. However, when it comes to identifying the exact measures to take in order to spend less on technology, cost cutting can actually backfire and cost the company more because product and service delivery, and employee and customer satisfaction take a nosedive.