I was invited to speak at FedEx World Headquarters where I delivered two programs. I also had the wonderful opportunity to take a tour of their Memphis Hub Operations and see how they are able to process over 600,000 packages per night while it was actually happening. It was an amazing sight to behold.
I wanted to talk to them on a personal level so they could advance their own careers while at the same time helping their company. I also wanted to create something special for those who attended my sessions that would be memorable and have a direct correlation with FedEx.
Then it hit me ... the "Ex" in their corporate name … stands for so much more than "Express." Just as FedEx has added, evolved, changed, tweaked and greatly improved on everything they do, I told my audience they too needed to do the same. I then gave them a list of "Ex's" to follow that would ensure not only their success in business but also in life. I told them they needed to ask themselves:
Do I Excel at my job
Do I always give Extra
Do I avoid making Excuses
Do I Exert maximum effort
Do I set the right Examples
Do I Exceed what is required
Do I Exhibit the best judgment
Do I always strive for Excellence
Do I Exhaust all possible solutions
Do I always Extend a helping hand
Do I Exemplify the best standards
Do I strive to be Exceptional at my job
Do I Experiment at new ways to do things
Do I Execute according to proper procedures
Do my peers considered me an Expert at what I do
Do I Examine all mistakes to fully understand their cause
Regardless what company, association, or organization you work for, if you follow this list of "Ex's", everyone will want you. You will be known as the person they can always count on because you always deliver ... you will be Exceptional.
To establish and maintain a position of supremacy in anything you do requires that you start incorporating the "Ex’s" in all aspects of your life and business. It's your choice ... you can either do it or you will simply be "Excluded" from that list of people who succeed in life, and that is the one "Ex” I surely want to stay away from. So remember… Let the Ex’s mark your path on your journey towards success.
Source: Robert Stevenson; www.robertstevenson.org/