Managed IT Services
Proactive managed IT services from XPERTECHS is the solution you’ve been looking for. With flat-rate services that mean predictable budgeting for your business and meaningful results in the productivity of your technology!
What Does XperCARE® Include
Our proactive XperCARE® managed services give your business a comprehensive IT package that includes everything your business needs to run efficiently:
XperCARE |
Included |
Proactive Support Services
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Reactive Support Services
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|
Network Administrator
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On-Site Support
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|
vCIO Services
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Additional Services
Cloud Services |
Optional |
Cloud Services | |
Microsoft Office 365 | |
Hosting
|
Vendor Management |
Optional |
Copiers | |
Connectivity (MPLS, Voice, Data) | |
Internet (Verizon, Comcast, Carrier, Etc.) | |
Applications – Line of Business | |
Life Cycle Management – Hardware |
Security-as-a-Service (SECaaS) |
Optional |
Changes on Locked Down Computers should be Strictly Controlled | |
Install Critical Patches for DMZ Computers within 30 Days | |
Investigate Suspicious Logons by Users | |
Investigate Suspicious Logons to Computers | |
Remediate High Severity Internal Vulnerabilities Immediately (CVSS > 7.0) | |
Restrict Internet Access for Computers that are Not Authorized to Access the Internet Directly | |
Detect Network Changes to Internal Networks | |
Detect Network Changes to Internal Wireless Networks | |
Strictly Control the Clearing of System and Audit Logs | |
Strictly Control the Removal of Users from the Domain | |
Enable automatic screen lock on computers with sensitive information | |
Enable automatic screen lock for users with access to sensitive information | |
Strictly control DNS on Locked Down Networks | |
Strictly control changes to Group Policy | |
Strictly control changes to the Default Domain Policy | |
Strictly Control the Creation of New User Profiles |
Proactive Service
Why wait until your network or server break? XperCARE® proactively monitors all your network assets to identify and solve issues before they impact your business. Proactive monitoring can reduce the risk of downtime, increase network performance, and help avoid costly maintenance.
Unlimited Flat-Rate Support
Our XperCARE® service includes all critical technology services and IT Support to keep your network and business technology running at its best. No more scary bills and unpredictable costs. XperCARE® managed services include spam filtering, anti-virus, backup and disaster recovery, server monitoring, vCIO consulting and unlimited local help desk service.
Productivity
With XperCARE® managed services your technology just works! Our experienced IT staff is dedicated to maintaining your technology and delivering professional IT Support so you can get back to running your business. Our clients receive a dedicated support team and virtual-CIO to help plan and respond to your unique business needs.